Crisis vs. Incident
- Incident: Blocked highway so that guests cannot depart, blackout, minor injuries of a guest (broken arm eg)
- Crisis: evacuation of venue or hotel, major guest injuries (spinal fractures eg), terror attac
At CTI we have a full crisis management in plan, which covers our daily business life. Senior projectmanagers as well as the management are part of the crisis management plan. Therefore lots of international companies with emphasis on strong security regulations of their projects in Germany use CTI as their DMC in Germany.